The car provided was different from the one booked, and of a lower grade. The only compensation was not having to return the car with a full tank of gas.
Service attitude and waiting time were satisfactory.
“We will not be using Europcar for any future business rentals. We will continue to use Easyrentcars.”
About Europcar:8.0/10
The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.
About QEEQ:10.0/10
Great platform. Good price. However we booked a car seat and a booster seat was put in the car.
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