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Europcar, Brisbane Airport Car hire

Europcar 4000+ ratings, 52 reviews

Brisbane, Queensland, Australia

8.1 / 10 Very good

Europcar - Brisbane Airport Information, Car hire Instructions & Policies

Address

TERMINAL BUILDING, BRISBANE AIRPORT, 4007, BRISBANE, QUEENSLAND, AUSTRALIA

Telephone

+61738748150

Pick-up Instructions

The Europcar - Brisbane Airport car hire location is in terminal

You can walk to the counter of Europcar - Brisbane Airport car hire.

Domestic Arrivals: Europcar has two counters located within the Domestic Terminal (Qantas & Virgin Arrivals) and are located opposite the baggage carousels. If these counters are unattended, please proceed to the main Europcar booth which is located in the car park directly opposite the terminal by crossing the Skybridge and then taking the lifts located at the far end to 'Level 1, Car Rentals'.The Europcar booth is located at the far end of the car park, accessible by the pedestrian walkway. International Arrivals: The Europcar counter is located in the Arrivals Hall on Level 2 within the International Terminal.

Drop-off Instructions

Domestic Returns: Follow signs to Domestic Airport, then follow ‘Rental Cars’ lane markings and signage (This is in black with White writing on the road and on overhead signs on the way into the domestic terminal). Guests must use the entrance. to the car park signed for car rentals and continue to Europcar. at the far end of the car park. When entering, use the first entry. lane and park the vehicle in the section marked ‘Returns’ on the left after the building. International Returns: Follow signs to the International Terminal, then follow ‘Rental Cars’ lane markings and overhead signage. Europcar is the final company in the section. Guests must park. the vehicle and return keys to Level 2 ‘Arrivals’ to staff or into dropbox located on the right-hand side of the desk.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full Driving License issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mornington Peninsula
The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Must-not:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 km from Brisbane Airport

Railway Stations

2.2 km from International Terminal Railway Station

12.8 km from Central Station

Hotels

0.3 km from Pullman Brisbane Airport

0.3 km from ibis Brisbane Airport Hotel

4.6 km from Comfort Inn & Suites Northgate Airport

Other Landmarks

14.5 km from Sky Needle

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -27.3855 153.1188

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Europcar-Brisbane Airport-6785-telegraph The Sign
Europcar-Brisbane Airport-6785-store The Rental Desk
Guest Reviews

Total points： 8.1 / 10 Very good

  • Vehicle condition: 5.3
  • Vehicle cleanliness: 4.8
  • Spaciousness: 5.0
  • Counter staff: 5.0
  • Pick-up location: 4.6
  • Drop-off location: 4.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • H.Yong

    Brisbane

    9.6 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Like: The vehicle was as good as new
    Dislike: Nil
    Read More >

  • R.Ballestra

    Brisbane

    9.6 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Like: Good servic
    Dislike: Nothing
    Read More >

  • J.Frankham

    Brisbane

    9.6 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Like: Very Enjoyable with a New Car
    Read More >

  • Simon Neo

    Brisbane

    9 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Like: I rented cars from Europcar in both Melbourne and Brisbane, and their vehicles were in good condition.
    Dislike: For Europcar, they could consider providing a summary of information about the nearest petrol stations to Europcar car return locations. It would provide drivers an ease of mind when returning the vehicles in full petrol tank. In addition, Europcar could consider pasting a decal on the windscreen that provide information on the type of petrol (RON91,95,98) to refill, as well as helpline contact number (24 hours) to call in case of emergency. As for EasyRentCars, maybe you could consider having a points reward system so that customers will always use your system and services. It could be free upgrade of vehicle, extra days drive, waiver of baby seat fees etc. If possible, it would be great to tie up with other online platform such as Hotel.com or booking.com, so that if we book a vehicle through them or hotel through EasyRentCars, customers could enjoy better rates. Just some feedbacks to stay ahead of competitions.
    Read More >

  • J.Darcey

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Like: Free upgraded to a new luxury BMW SUV, staff friendly and professional with no hard sell for extras.
    Read More >

  • W.McKelleher

    Brisbane

    8.8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    Like: We were upgraded to a better vehicle.
    Dislike: very little explanation on how to use the car. Since we were not familiar, it took some time to become acquainted.
    Read More >

  • I.Pasca

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Like: Service
    Read More >

  • C.Scott

    Brisbane

    8.2 /10 Very good

    Reviewed: Sunday, January 4, 2026

    Dislike: Info from Easyrent not clear about passing on the rental to Europcar. Made it confusing when picking up car.
    Read More >

  • A.gibson

    Brisbane

    9.8 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Like: Got a 1.4lt turbo Golf automatic. A great little car, solid feel on the road and not bad economy.
    Dislike: Nothing. Quite happy with the rental.
    Read More >

  • J.Wise

    Brisbane

    8.2 /10 Very good

    Reviewed: Sunday, January 4, 2026

    Like: The upgrade to a BMW for a low additional fee with unlimited kms and same insurance
    Dislike: Additional fees not disclosed which added up to $30-$40
    Read More >

  • K.McTigue

    Brisbane

    6 /10 Average

    Reviewed: Sunday, January 4, 2026

    The car was dirty on the outside and windows were very dirty with marks all over them . The body of the car was also marked and dirty. The inside was grubby and dirty and generally unkempt with rubbish still inside from last customer. I raised the concerns and was told two day rental would be discounted from my bill. I have emailed and been told that this was not possible as I’d prepaid,so was told money already taken in the form of additional drivers ! I am not clear how much this is in relation to two days of rental , I am not clear how this money was paid back to my account without a card or pin present, I would Like clarifyication
    Read More >

  • Ellie

    Brisbane

    9.7 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Got upgraded to a SVU/ larger car than the one we booked. Very competitive price.
    Read More >

  • j.stewart

    Brisbane

    8.3 /10 Very good

    Reviewed: Sunday, January 4, 2026

    Annoyed that they hit you with extra insurance sales talk as explain that I have booked through another party and hard to sort out insurance if anything goes wrong
    Read More >

  • Anonymous

    Brisbane

    7.3 /10 Good

    Reviewed: Sunday, January 4, 2026

    Car had not had its interior cleaned. Rubbish in the car from a previous customer (water bottle, hire car signage etc)
    Read More >

  • A.H

    Brisbane

    9.7 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    It was busy at the counter but staff were quick to try and sort people out. We paid for a sat nav as extra with them and it was pretty useless and we relied on our phone for maps the whole trip. otber than that all smooth.
    Read More >

  • K.Large

    Brisbane

    9 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Great customer service on pick up.
    Read More >

  • k.whitby

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    good counter staff
    Read More >

  • A.White

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Very good
    Read More >

  • Anonymous

    Brisbane

    2 /10 Poor

    Reviewed: Sunday, January 4, 2026

    Ridiculously expensive compared to competitors! Charging a extra fee for a 22yo full license driver that equals to nearly the entire rental amount is insane! Will never book with Europcar again! Save your money and book with the smaller less known companies and you’ll save a fortune
    Read More >

  • James

    Brisbane

    9.3 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Great service from staff at pick up
    Read More >

  • Anonymous

    Brisbane

    9 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Awesome prices! Car was picked up in excellent condition and very satisfied
    Read More >

  • J.ONeill

    Brisbane

    8.7 /10 Very good

    Reviewed: Sunday, January 4, 2026

    Counter staff very helpful. The website easy to use.
    Read More >

  • Anonymous

    Brisbane

    6.7 /10 Average

    Reviewed: Sunday, January 4, 2026

    The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.
    Read More >

  • D Estreich

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.
    Read More >

  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    As expected car was new, rental staff very friendly and efficient.
    Read More >

  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Overall great experience, no issues whatsoever. Will book again
    Read More >

  • Anonymous

    Brisbane

    8.7 /10 Very good

    Reviewed: Sunday, January 4, 2026

    We tried to drop off the car at 12.55pm on Saturday, 4 Jan in their city location but they refused to accept the car as they close at 1pm. We had to pay parking fees of 25$ over night due to that.
    Read More >

  • cliver12

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    friendly staff
    Read More >

  • K.Fung

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    In-terminal pick-up and drop-off is simply a fantastic experience, great convenience! Would be perfect if child boost seat cost less.
    Read More >

  • M.Edwards

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Thomas who served us was brilliant. We were upgrade to a skoda....terrific car for our trip.
    Read More >

  • C.Buchanan

    Brisbane

    9.7 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.
    Read More >

  • Anonymous

    Brisbane

    9 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Call centre staffed in Philippines - no idea of local operation in Brisbane or vehicles etc... reluctant to transfer to local office. Call centre advised that desk would be open til midnight as my flight was delayed. However internaltional desk was not staffed and had to go all the way to domestic terminal to collect car which added over 60mins. Wish I was told this could happen in advance.
    Read More >

  • Nikkita

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.
    Read More >

  • Gordon Russell

    Brisbane

    2 /10 Poor

    Reviewed: Sunday, January 4, 2026

    Read More >

  • Dawn Meredith

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Convenient and fast
    Read More >

  • Maxine Commons

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    The counter is right inside Brisbane Airport. You go to the parking lot to pick up the car yourself. When returning the car, you just drop the keys in a box at the counter.
    Read More >

  • Bernard Sara(h)

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    The staff handling the rental process were excellent and provided thoughtful service. However, the elderly man at the domestic airport reception had a poor attitude and has been complained about. Picking up and returning the car was convenient. It's better to rent from a major company.
    Read More >

  • Abigail Harrod

    Brisbane

    4 /10 Average

    Reviewed: Sunday, January 4, 2026

    Read More >

  • Theresa Needham

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Great service
    Read More >

  • Paula Winifred

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    Pretty standard, nothing standout or unexpected
    Read More >

  • Elma Ferdinand

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    Polite and friendly
    Read More >

  • Humphrey Marlowe

    Brisbane

    2 /10 Poor

    Reviewed: Sunday, January 4, 2026

    Read More >

  • Gregary Mansfield

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    The handover process was swift. As soon as you exit the airport, the counters are on the right-hand side.
    Read More >

  • Genevieve

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Easy pick-up and drop-off procedures, friendly service.
    Read More >

  • Hogan Vogt

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Overall service was fine. They replaced the car immediately upon request.
    Read More >

  • Darlene Leopold

    Brisbane

    6 /10 Average

    Reviewed: Sunday, January 4, 2026

    Read More >

  • Kyle Amelia

    Brisbane

    2 /10 Poor

    Reviewed: Sunday, January 4, 2026

    Read More >

  • Burke Jacob

    Brisbane

    4 /10 Average

    Reviewed: Sunday, January 4, 2026

    Read More >

  • Steward Jenkin(s)

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Excellent service, timely replacement of the vehicle.
    Read More >

  • Eli Buck

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Extremely satisfied
    Read More >

  • Dunn Raphael

    Brisbane

    2 /10 Poor

    Reviewed: Sunday, January 4, 2026

    Read More >

  • Hale Benson

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    We were a group of 6, and the trunk had enough space for all our luggage, which included 5 suitcases.
    Read More >

  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Great and meet expectation
    Read More >

  • D.Huang

    Brisbane

    5 /10 Average

    Reviewed: Sunday, January 4, 2026

    The car was far below our expectations!! … and several issues during our rental significantly impacted our trip. Key concerns have listed above.
    Read More >

  • Marsh Price

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    The staff patiently helped us resolve the issue caused by another traveler's translation document.
    Read More >

  • Cornell Warner

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Satisfied
    Read More >

  • Warner Sassoon

    Brisbane

    2 /10 Poor

    Reviewed: Sunday, January 4, 2026

    Read More >

  • Letitia Taylor

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Very good.
    Read More >

  • Morton Joule

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, January 4, 2026

    Excellent service.
    Read More >

  • Dolores Hemingway

    Brisbane

    8 /10 Very good

    Reviewed: Sunday, January 4, 2026

    Satisfied
    Read More >

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Where is the Car hire Store Location?

TERMINAL BUILDING, BRISBANE AIRPORT, 4007, BRISBANE, QUEENSLAND, AUSTRALIA

What is the Telephone Number?

+61738748150

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Europcar - Brisbane Airport car hire location is in terminal

You can walk to the counter of Europcar - Brisbane Airport car hire.

Domestic Arrivals: Europcar has two counters located within the Domestic Terminal (Qantas & Virgin Arrivals) and are located opposite the baggage carousels. If these counters are unattended, please proceed to the main Europcar booth which is located in the car park directly opposite the terminal by crossing the Skybridge and then taking the lifts located at the far end to 'Level 1, Car Rentals'.The Europcar booth is located at the far end of the car park, accessible by the pedestrian walkway. International Arrivals: The Europcar counter is located in the Arrivals Hall on Level 2 within the International Terminal.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Domestic Returns: Follow signs to Domestic Airport, then follow ‘Rental Cars’ lane markings and signage (This is in black with White writing on the road and on overhead signs on the way into the domestic terminal). Guests must use the entrance. to the car park signed for car rentals and continue to Europcar. at the far end of the car park. When entering, use the first entry. lane and park the vehicle in the section marked ‘Returns’ on the left after the building. International Returns: Follow signs to the International Terminal, then follow ‘Rental Cars’ lane markings and overhead signage. Europcar is the final company in the section. Guests must park. the vehicle and return keys to Level 2 ‘Arrivals’ to staff or into dropbox located on the right-hand side of the desk.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full Driving License issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1 km from Brisbane Airport

  • Railway Stations

    2.2 km from International Terminal Railway Station

    12.8 km from Central Station

  • Hotels

    0.3 km from Pullman Brisbane Airport

    0.3 km from ibis Brisbane Airport Hotel

    4.6 km from Comfort Inn & Suites Northgate Airport

  • Other Landmarks

    14.5 km from Sky Needle

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