Hidden Charges

El auto tenia muchos defectos cosmeticos

Excelente

I didn't rent a car, because when I arrived at office, attendant did charge me another price, so I had to guive up to rent a car.

This is an scam!!! You end paying much more than the amount quoted. Insurance policy is the worst. They force you to buy their insurance even when you do not need it. And you can not cancel your reservation because they refuse to do it there and their automated system goes over and over to the selection option. Cancel your reservation is impossible. Do not rent cars with this company, they are liars. And they don't give you the car you selected even when you have paid more than standard.

It would’ve been helpful to know that the place was closed on sat! The day I’m supposed to return the car! Had no idea what to do with car, keys etc. and had to Uber to the airport!!

To our surprise Rightcars did not accept our insurance coverage from Canada. we were requested proof of coverage from a US insurance company therefore we were obliged to pay an extra $204.00 US to keep us covered. We have been travelling for over 12 years and it is the first time we encounter this problem. Other rental companies accept that we are covered by an insurance company from Canada. Even though Our insurance company sent them proof of our coverage they did not accept. FIRST AND LAST TIME WE BOOK WITH RIGHTCARS.