The girl at the counter could not work the computer and I had to wait another hr for someone else
K.Hunter
United States
Reviewed: Tue, Mar 12, 2019
About One Switch:8.7/10
The car had not been checked from the previous renter. Gas was at 1/2 tank mileage was wrong on my rental agreement. Major rental companies take your car insurance I’m glad I had a copy of mine
**STAY AWAY** They will force you to purchase their own insurance stating your personal insurance doesn’t have the required coverage (they require $300,000 coverage for property damage)!! Luis’ attitude is HORRIBLE!
One switch uses illegal practices such as bait and switch. They make you prepay the rental for what you think is a great deal. They told me that I could use my auto insurance because i have full coverage and then when i got there told me i could not because my vehicle was not a 2016 or newer. They charged me $206.00 for insurance. Then they try to bully you into getting a sunpass. TOTALLY RIDICULOUS!!!
“Car pick up experience was poor - no communication on where I need to go and wait for transport”
About One Switch:6.0/10
This deal was a scam. It was not obvious that specific insurers were accepted otherwise they would tack on lot of charges. If you carried Platinum credit card, these charges can be waived.
I will never rent from here again and will tell my friends to intentionally avoid One Switch.
Terrible experience all and all.
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The girl at the counter could not work the computer and I had to wait another hr for someone else
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