This is not a car rental business, it's an insurance rip-off.
Tim Stanley
United Kingdom
Reviewed: Wed, Mar 13, 2019
About Easirent:2.0/10
After being hustled to take extra insurance, I was told that if I didn't take some form of expensive top-up insurance, they would hold GBP 1500 on my card. If any issue was experienced with the car, even as small as a tyre issue, they would take the full GBP1500.
Staff were slow and inefficient, even when there were 20 people waiting to rent a car. They threatened to force us to buy their full insurance by saying there would be no assistance otherwise. They charged the card without explaining the amount and were unwilling to explain why they needed to pre-authorize £1250. Their attitude was very unfriendly.
Rude unfriendly staff. Systems down but no alternate way to complete the booking. Waited for 2 hours and then had to cancel. They were unfriendly were looking forward to cancel the booking. Huge queue
“The supplier said we booked with cheap price the service should be like this”
About Easirent:4.0/10
They did not provide the same model as we booked, the car is small and not space after put all baggage, the child car seat is dirty and poor. They just said NO car, if we don't like we should ask Easyrentcars.
“VERY slow pick up process, staff tried to limit mileage to 100 per day.”
About Easirent:6.7/10
VERY slow pick up process, staff tried to limit mileage to 100 miles per day despite car being booked with unlimited mileage. Still waiting for fuel deposit refund.
About QEEQ:10.0/10
Excellent!
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This is not a car rental business, it's an insurance rip-off.
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