Car pick up experience was poor - no communication on where I need to go and wait for transport
United States
Reviewed: Thu, Mar 14, 2019
About One Switch:6.0/10
This deal was a scam. It was not obvious that specific insurers were accepted otherwise they would tack on lot of charges. If you carried Platinum credit card, these charges can be waived.
I will never rent from here again and will tell my friends to intentionally avoid One Switch.
Terrible experience all and all.
**STAY AWAY** They will force you to purchase their own insurance stating your personal insurance doesn’t have the required coverage (they require $300,000 coverage for property damage)!! Luis’ attitude is HORRIBLE!
It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again
It wasn’t expressed prior to pickup that my personal car insurance wouldn’t cover the rental car if the personal car was older then 2016. And that in Florida it is required to purchase speedy pass for tolls, even though I had a personal one. Which caused the car to be more then expected.
About QEEQ:10.0/10
I didn’t see a price drop. But it was easy process
I was extremely disappointed with not being able to use my own insurance! No where did easycar mention the four only insurance companies one switch accepted. I ended up paying almost double than what I booked.
About QEEQ:7.0/10
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Car pick up experience was poor - no communication on where I need to go and wait for transport
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