The vehicle had a lot of damage, I tried to mark it all down but unfortunately missed a chip in the windscreen.
I then had to pay for this, $102.00
To anyone picking up a car make sure you go over it with a fine tooth comb. take pictures of everything!
Also maybe bring a few cds as the Japanese only picks up one station.
We picked up the car at 7 PM. The inspection was very casual, some scratches could only be seen using our own flashlight. There were obvious scratches on the back of the car, and if we hadn't carefully checked, the inspection staff would have ignored them. Later, we discovered a small rim scratch and were told to refer to the contract; anything not recorded was our responsibility.
The service was quite average. We had an early flight and hoped for a timely car return, but they barely made it on time. They almost delayed our shuttle to the airport because they were attending to another customer. Luckily, Auckland Airport isn't very big, so we didn't miss our flight.
The attitude was extremely poor. They seemed to think that people from mainland China know nothing. This was the worst car rental experience in my travels to over 50 countries. Initially, I chose to support a car rental company run by fellow Chinese, understanding the challenges of living abroad. It was only a one-day rental, and I was curious about the business. However, this experience made me vow never to rent from a Chinese-run car rental company again.
The car was not so new but no problem to drive.
The car-audio had no USB connector to play music via iPod/iPhone.CD/MD/Radio Only.
About QEEQ:9.0/10
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