Hi, We never got the car. We got there and the driver drop us off at the back of a airport parking lot. And the rental place proceeded to tell us Our insurance was no good and said we would have to pay an additional $25 dollars a day. We said no way were they were going to get away with that. So cancelled reservation. He said we would get a refund. So we had better. Thanks James Mills
“Not very pleased with the surprised mandatory (forced) liability insurance charge!”
About One Switch:7.0/10
We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(
“Disaster...missed my meeting because of unknown requirements”
About One Switch:5.3/10
Pick up was a disaster. Once there they required an insurance document that was not in the email.
They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam!
They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company.
Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list.
I am not sure who is at fault here, Easyrentcar or One Switch.
About QEEQ:9.0/10
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