Horrible. They cancelled our booking and charge us a higher rate!

A very long line at the counter. The process at Fox could be a little more efficient. The car was decent enough, and we had a pleasant drive, except that the car was a little wobbly and unstable during windy conditions.

Smooth experience.

The car was dirty and had multiple damaged areas on the exterior. I am glad I took the time to inspect it before I left and fill out the paperwork properly because they thought I caused damage upon return. I also believe they try and up sell the tolls and insurance too much without much information to the consumer.

Booking was easy and I will use Easyrentcars for my trips from now on.

This was a classic bait and switch situation in which I booked one vehicle and was very specific about what I needed but once I got to Fox they didn’t have the vehicle I booked so I had to take something else for a lot more money.

Car was fine. Met our requires very well. Extremely disappointed with Fox representative. We were pressured to take a larger vehicle but decline. Strong armed into taking a costly Toll package, that we later realized we did not need. very disappointed about that. Also very high pressure to purchase insurance by this representative even though we had coverage through our own insurance company. Will be calling Fox to get Toll package fees reduced.

Booking was fine

Very impressed with the vehicle I was given to rent. It was actually a brand new rental and still had that New Car smell.