Everything was fine but the counter staff at pickup was quite rude, acted annoyed at questions.

Everything was excellent

Excellent service

We wanted a compact vehicle and received a Dodge Durango they told me it was a free upgrade and I told him I wasn’t interested in an upgrade and it’s only an upgrade if you consider it an upgrade they said that there was nothing else available and I told them that I booked this months ago. They said we had the option to cancel which wasn’t an option at the time.

Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.

No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

I knew pretty much what I would get and that is what we got. The price was over $200 cheaper than any other company. I knew it was off site and I knew I would need proof of insurance so picking up the vehicle went smoothly. The car was not very clean and was a very base model. The lady at pick up was kind of rude. They said we had to return the car vacuumed out, which I wasn't told at the beginning, but the manager waived that so it all worked out fine in the end. I would use them again for the amount we saved since that was our top priority.

I had a great experience with Easyrentcars.com. Everything went as expected

Booked a small car and got an unwelcome behemoth gas guzzler