1. Long waiting time in line, and less than half the counters were open during working hours.
2. The staff is not very patient with people who are not fluent in English.
Car reserved unavailable. Substituted with car with reduced luggage capacity. Was told if I didn't take their extra insurance (US$103) police would seize the car and leave me stranded if I was stopped by them for any reason. Advantage employee at counter lied to me and ripped us off. Never again!
About QEEQ:8.0/10
You should not facilitate bookings at companies that employ dishonest cheats at the counter.
I will never hire a car from Advantage due to the counter staff and his supervisor tried to sell me SLI “ supplementary liability insurance “ and refused to give me the car unless I pay for the SLI which is already included in my insurance CDW/SLI. They insisted that my policy does not cover it.
About QEEQ:10.0/10
Easyrentcars.com was EXCELLENT.
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