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Search for Routes Car Hire in Orlando

Worst rental ever! Will never go back

Reviewed: Thu, Apr 4, 2019
About Routes: 8.4 /10
We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

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Economy | Kia Rio 2 Doors or similar
Routes
Orlando
United States
Reviewed: Fri, Mar 5, 2021
“Reasonable price”
About Routes: 8.0 /10
Worked just fine.
About QEEQ: 10.0 /10

R.Soboleski

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Full Size | Nissan Altima or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Oct 19, 2019
About Routes: 8.0 /10
Computers were down when we were picking up the car. Took forever. Co tracy said gas would be $2.10/gallon and counter staff said that it was per kilometer not gallon and offered no explanation why it said per gallon on the contract.
About QEEQ: 10.0 /10
Booking was easy.

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Oct 1, 2019
“Not worth the savings”
About Routes: 5.0 /10
Shuttle driver was the only good part of the transaction. One guy at the counter. Acted like he was doing me a favor by acknowledging me. Even asked if my insurance card was real. No professionalism. Rented a Corolla, but received a Jeep. Okay, but was assured the low tire light being on was no big deal, it's a sensor, "we go over all of our vehicles before they go out". 1/8 tank of gas - really? First stop is the gas station. Get out on the highway, lots of bugs. No washer fluid! Guess their version of going over a vehicle is much different than mine. Last time I will use Routes.
About QEEQ: 10.0 /10

M.Fuller

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jun 14, 2019
“AWFUL experience!”
About Routes: 2.0 /10
The pick up guy never showed. I waited 60 minutes and just rented another car from someone else. Terrible service and will never use you again.

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jan 15, 2019
“Awesome”
About Routes: 10.0 /10
Great staff, very polite and helpful. They are not pushy like other places.
About QEEQ: 10.0 /10

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