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Search for Routes Car Hire in Orlando

Worst rental ever! Will never go back

Reviewed: Thu, Apr 4, 2019
About Routes: 8.4 /10
We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

R.Soboleski

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Full Size | Nissan Altima or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Oct 19, 2019
About Routes: 8.0 /10
Computers were down when we were picking up the car. Took forever. Co tracy said gas would be $2.10/gallon and counter staff said that it was per kilometer not gallon and offered no explanation why it said per gallon on the contract.
About QEEQ: 10.0 /10
Booking was easy.

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jun 27, 2019
About Routes: 10.0 /10
Time to pick up car was almost 1.5 hrs worst than I've ever experienced. The lady who assisted was very helpful and courteous. The cars were great condition and priced reasonable. The drop off service was great no wait time.
About QEEQ: 10.0 /10

Shekhar Iyer

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 24, 2019
“Average Experience, Lot to improve, but Positive vibes”
About Routes: 6.0 /10
The pick up guys are NOT present in the airport unless the customer calls them up for pick-up, STRANGE ! I spent almost an hour waiting :( The car was shaky a bit when driving on highways.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 24, 2019
About Routes: 6.7 /10
The wait time to be picked up to the office was too long. Staff were not customer friendly.
About QEEQ: 9.0 /10

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Special SUV | Jeep Wrangler or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jan 24, 2019
“will never use you again.”
About Routes: 6.3 /10
Jeep was full of Sand and seats had what looked like ice cream spilled on them. Jeep was not washed. Looked like it had not been serviced since it was dropped off by the person before us. I have never had such an experience with a rental. Waited at MCO for 45 minutes because we were watching for an EastyRentcars shuttle. After 3 calls, find out it says Routes on it. Then driver never said a word whole way back like he was ticked off?? Girl at counter said the place hired a third party online. Their name is Routes? Wondered why my advanced payment said international charge...Never again.

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