The Hertz and dollar said they only use a chip not swipe and my chip couldn’t and they refuse to sw

Very satisfied, but child seats can only be rented at the store and are a bit expensive.

Our flight arrived in San Jose at 9:40 PM. The car rental location is directly across the street from the airport, very convenient with all major rental companies in one place. Possibly because it was late, the line for picking up the car was short. However, there was no Ford FOCUS available as originally booked, and the counter didn't inform us in advance. We were told to choose from the available cars when we got there. There were only a few Mitsubishis and Chevrolets, all quite small. We eventually chose a Mitsubishi. The car was in decent condition but had a very loud engine noise, not sure why.

Very disappointed in $100 charge for additional driver. Last year there was no charge for 2nd driver.

I was happy because there was "No" line so right up to the counter and out of there.

Loved that they continued to search pricing after I booked and got me a 10% discount from my original booking price - Yay

Like: Fast friendly service
Dislike: That I bought insurance when I didn’t need it, the extra money I didn’t have to spend. Left my sunglasses in the car, hopefully able to get them back?