Waited over an hour for pick up at Orlando international. Had to call and ask if they were coming as it was advertised they pick up every 10 minutes. Many people standing and waiting. Long line up at counter, felt like they needed more staff. Car was perfect for what we needed
“the Manager refunded me $146 after i complained bout extra costs”
About FOX RENT A CAR:6.0/10
The guy insisted we take out extra insurance that he said was mandatory in Orlando which I knew wasn’t but he said it was and we had to take it out so it cost us an extra $180 which I found out later it was optional.
About QEEQ:10.0/10
I didn’t realise we had to pick the car up off the airport so for future reference I wouldn’t book unless car was at the airport
I was very frustrated because I rented a Jeep Grand Cherokee Media SUV because I wanted a strong 6 or 8-cylinder car.
I was handed a Mitsubish Outlander 4-cylinder SUV without any power, in with a noise in the rear wheels that appeared to be damaged wheel bearing.
Very disappointed.
“Nice car shame about the hidden extras charged by Fox”
About FOX RENT A CAR:5.7/10
Nice car service was ok but I didn’t realise third party insurance wasn’t included in the rental price & loads of hidden extras were charged wouldn’t recommend using them again. Should’ve known better but after a long haul flight it’s easy to get stung big time !!
About QEEQ:9.0/10
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