Pain in the ass getting the car at LAX from thrifty
J.Hall
United States
Reviewed: Thu, May 28, 2020
About Thrifty:8.0/10
Thrifty’s LAC office is closed due to covid. They didn’t say so on the reservation. Thrifty had a sign that said they were closed, but didn’t tell me I needed to go to Hertz to pick up the car. Better communication would be helpful!
About QEEQ:7.0/10
Stop making me sign in every time I use the app! Remember me!!!!
Trying to change the booking time took some resolving but we got there. The car had lots of scratches all around, which is fine but please indicate them rather than asking me to do it! The car was fantastic highly recommended exceeded my expectations
Didn’t have a van so gave me a pickup or told me to drive to another location that might have a van at 11pm after a 12hr flight. Made our house move very difficult.
I was changed to Budget but they were great and they gave me an upgrade
About QEEQ:10.0/10
Always a great experience
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Pain in the ass getting the car at LAX from thrifty
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