Everything is was good until I toked not so clean car.

I had to wait for over an hour. There were only about 7 or 8 people in line. It's not like there were too few staff members, they were just slow. This kind of service would be unacceptable back home... I won't use this company again.

This company is good.

Budget initially directed me to a car that was not in the car park, I returned to the office where the staff found me an alternative car.

Smelled like cigarette smoke

The address listed to pick up the car was wrong. It gave a street address outside the airport. The Budget building was there, but not for car pick up. I ended up driving to the airport and was able to get my car inside the building. The Budget representative stated that they know the wrong address is posted. Why don't they fix it?