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+1-8007618913
Live chat Email us Service Code: 2358427327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2358427327
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Reviewed: Sun, Jul 5, 2020
About Budget: 9.0 /10
Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour
About QEEQ: 10.0 /10
Intermediate | Toyota C-HR Hybrid or similar

Relevant Reviews on Budget Paris - CDG Roissy Airport - Term 2 C/D

Barry Bobby

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Reviewed: Thu, Feb 22, 2024
About Budget: 8.0 /10
So far, very satisfied.
About QEEQ: 10.0 /10

Mag Helin(a)

View more >
Reviewed: Fri, Oct 28, 2022
About Budget: 2.0 /10
The process of picking up and returning the car was quite smart. The biggest issue is the lack of transparency in charges and non-standard procedures, which harm consumer rights. We initially completed and paid for our order on the app, where the terms were clearly readable. However, at the store, being unfamiliar with the area, we wanted three drivers to be able to drive the car. The staff registered the documents of the additional two drivers and charged our credit card a pre-authorization fee, claiming it was to cover potential damages or violations. After returning to our home country, we discovered that Rent-a-Car charged us an additional fee of about 200 euros (approximately 1500 RMB) for the extra drivers. (1) At the time of pickup, the staff did not inform us that adding drivers would incur a fee, nor the standard rates. (2) The rental contract was sent to our email simultaneously as we picked up the car, leaving no time to read or consider it beforehand. By the time we had questions, it was too late. (3) The entire process fails to protect consumer rights properly; the correct sequence should be informing consumers of the charges, providing the contract, and allowing time to review and agree before any charges. Instead, information is not proactively provided, and consumers only learn about the charges afterward.

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