Typical money grabbing service, overpriced for what you get, and not what you book.
n.powell
United Kingdom
Reviewed: Tue, Aug 11, 2020
About Budget:6.0/10
I was given a golf instead of a suv- counter staff told me this was better but I couldn’t fit my suitcases in, and wanted an suv. They said they didn’t have any, then gave the lady behind me in the queue the car I had booked (mokka). A golf was equivalent size to a fiesta and I could’ve paid a lot less to hire an economy car. Really bad service.
About QEEQ:8.0/10
Qeeq tried to resolve the issue the next day and managed to get budget to offer an exchange for the car originally booked. However I was by this time 600 miles away from the pick up location and not willing to go back, when it was their error. No refund in price difference has been offered.
“Overall better than expected except for the car being dirty at pickup.”
About Budget:7.0/10
The car was great, better than expected. It had lane correction, shift suggestions, adjustable steering column, close vehicle warning, object warning both in front and rear. The car was covered in dirty water that had dried on the car and the inside of the windshield was dirty which was hard to see through when going between full sun and shade. Really liked the Peugeot.
“Good platform, Budget ok if you have low expectations”
About Budget:7.0/10
Car had damage to front wheel that was noted down, even though quite evident, Luckily got the exit staff to note on my departure, tank was only 7/8 full and dropped to 6/8 just after I left pick up location, took the SD card so no sat nav, comes as standard so should have been included on a K group car
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Typical money grabbing service, overpriced for what you get, and not what you book.
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