Excellent

Cannot pick up the car in advance

Instructions were unclear; returning the car was a huge hassle. We circled the airport several times.

There were virtually no lines, and several staff members were assisting at the counter simultaneously, which was very efficient.

Service 4 stars, car condition 5 stars. Overall, a good rental experience.

Chap was rude, wasnt interested in any paperwork just barked licence, credit card and passport. Then said I would be better in a 7 seater car, rather than the 8 seater van we had booked and said it wasnt available. I said I would have to have the upgraded Mercedes van then and refused a car, and by a miracle they suddenly found the van that I had booked. They tried to push the zero excess insurance numerous times, and were dismissive when pointing out damage that they had missed on the report sheet. They also didnt explain that the barcode ticket they gave me was to gain release from the car park. Overall they were worse than awful.

Easy to book, and relatively cheap.