The pickup and return were very quick. They proactively informed me of the fuel type. The car was very clean and the inspection was thorough.

I booked a Mitsubishi, but the rental company gave me a brand new seven-seater Toyota Corolla. I was satisfied but I wanted an MPV. The company's staff refused to help me find another car.

We ordered a Pejaro but got an equivalent: Fortuner which met out needs. At one time we had five persons with 5 golf bags and 5 hand carries and there was no problem with space. One of our friends returned the car at departure hall and called Thai Rent A Car staff. It was convenient. We returned ours at Floor 1 Gate 6. It was complicated to get there as there were no helpful signages. Perhaps it might be more convenient to allow customers to return at the departure area.

Convenient. Got back with confirmation promptly. We had to cancel a previous booking on another platform because they got back to us outside the promised 24-hour window, in fact long after 48 hours.

The counter staff is very good but the address for their downtown is different from the address given in the listing details. They are kind enough to allow us to return to airport to return the car

Like: Booked for a Toyota fortuner but gotten a much larger mitsubishi pajero instead. Car was almost brand new with only 99km of mileage driven only. Thumbs up!
Dislike: Pick up process can be faster.