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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4581436326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4581436326
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Thai Rent A Car, Bangkok Suvarnabhumi International Airport(bkk01) Car hire

Thai Rent A Car 6000+ ratings, 169 reviews

Bangkok, Bangkok (province), Thailand

9.0 / 10 Excellent

Thai Rent A Car - Bangkok Suvarnabhumi International Airport(bkk01) Information, Car hire Instructions & Policies

Address

Suvarnabhumi Airport (BKK), 999 หมู่ 1 Nong Prue, Amphoe Bang Phli, Chang Wat Samut Prakan 10540, Thailand

Telephone

+66 0826685061 / +66 0826685070

Pick-up Instructions

The Thai Rent A Car - Bangkok Suvarnabhumi International Airport(bkk01) car hire location is in terminal

You can walk to the counter of Thai Rent A Car - Bangkok Suvarnabhumi International Airport(bkk01) car hire.

Airport - Terminal Desk Location: The desk is situated on the 2nd floor of the Arrivals hall, between gate 7 and 8. For inquiries, kindly contact us at +6682-6685061 or +6682-668-5070.

Drop-off Instructions

Drop off your rental car at Suvarnabhumi Airport Passenger Terminal Gate 6-7, 1st Floor (VIP Floor). Upon arrival, please contact 082-668-5061 or 082-668-5070, and our staff will assist you with the car check. Here is the Google Maps link for easy navigation: https://maps.app.goo.gl/P25dtLzMBKwKywPp9

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Thailand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
THB 107/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
THB 214/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
THB 107/day
capped at THB 100
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
THB 214/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
THB 100/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Cambodia, Malaysia, Laos

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Bangkok Suvarnabhumi Airport

29.4 km from Don Muang Airport

Railway Stations

24.4 km from Phaya Thai

25.8 km from Hualumphong Train Station

Hotels

3.6 km from Sinsuvarn Airport Suite

3.6 km from BS RESIDENCE Suvarnabhumi

4.5 km from The Cottage Suvarnabhumi

Other Landmarks

19.4 km from Samitivej Sukhumvit Hospital

28.5 km from Bangkok City Pillar

28.7 km from Grand Palace

FIND ME A CHEAP RENTAL
Map view of Thai Rent A Car Store Location
coordinates: 13.6899991 100.7501124

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 9.0 / 10 Excellent

  • Vehicle condition: 4.6
  • Vehicle cleanliness: 4.6
  • Spaciousness: 4.6
  • Counter staff: 4.7
  • Pick-up location: 4.7
  • Drop-off location: 4.4
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Melz

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Easy, smart and quick service, good price, good unit.
    Dislike: Little bit misunderstand about drop-off location. I going to depearture terminal, not found they counter desk. they are counter only in arrival terminal, u need to call them before you drop off and the staff will coming to your position for checking and pick up the unit. Overall everything verry good. Will book again when i come to Thailand on next trip. Thank you.
    Read More >
  • S.yow

    Bangkok

    9.6 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Fast friendly service, great rates and easy pickup and return. No need to wait for shuttle.
    Dislike: A bit tough to call them 10min ahead for drop off, especially if I am the only person in the car, and the roads to airport requires full attention. But I really love the easy drop off point.
    Read More >
  • M.Sharma

    Bangkok

    8.2 /10 Very good

    Reviewed: Friday, November 22, 2024

    Like: Everything was perfect.
    Dislike: I expected a newer model
    Read More >
  • K.WONG

    Bangkok

    7.8 /10 Good

    Reviewed: Friday, November 22, 2024

    Like: My first time renting a car on easyrentcars.com. I got a $30 discount after referring a friend which I used straight away. It was a good deal - cheapest out of all other car hiring websites with the discount. The service was as good as what you would normally get from any other hiring websites. Overall fantastic experience.
    Dislike: We waited way too long for the car to arrive on pick up even though we had booked the pick up time as well as entered our arrival flight number. We had waited for over half hour.
    Read More >
  • K.Ng

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Booked for a Toyota fortuner but gotten a much larger mitsubishi pajero instead. Car was almost brand new with only 99km of mileage driven only. Thumbs up!
    Dislike: Pick up process can be faster.
    Read More >
  • Shaun

    Bangkok

    9.6 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: The process was fast. Staff spotted a few scratches left by previous drivers which is well appreciated to avoid misunderstanding.
    Dislike: Vehicle millage around 70k. However it is still in reasonable good condition.
    Read More >
  • CM Yeo

    Bangkok

    9.8 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Like: Condition of car was good. Service staff efficient. Helpful to extend of loading luggage into boot. Can’t ask for more.
    Dislike: Speed up picking up time.
    Read More >
  • N.Chowdhury

    Bangkok

    8.4 /10 Very good

    Reviewed: Friday, November 22, 2024

    Like: The stuff was really friendly and tried their best to help us and accommodate us.
    Read More >
  • I.Macaso

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Will rent again next time!
    Read More >
  • J.Phunsawad

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Brand new car with mileage at 5000km provided
    Read More >
  • D.Tomsic

    Bangkok

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    The worst thing is return area on BKK airport. No signs for ‘rental car return’ as on other airports. Because there is not a designated place to drop off the car. You just need to park it somewhere in the chaotic traffic jam of arrivals terminal, which took me almost an hour. Plus there is no gas station nor on the highway from Bangkok neither at the airport. You must find it somewhere on local roads. No one tells you of course :(
    Read More >
  • J.Puviwat

    Bangkok

    5.3 /10 Average

    Reviewed: Friday, November 22, 2024

    I didn’t feel confident to drive that car. It seemed old and no power
    Read More >
  • K.Harittaworn

    Bangkok

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    very nice
    Read More >
  • Y.Lee

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The car is fairly new and the condition is good. Will love to rent from them again
    Read More >
  • Sam

    Bangkok

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    The counter staff is very good but the address for their downtown is different from the address given in the listing details. They are kind enough to allow us to return to airport to return the car
    Read More >
  • C.TAPELLA

    Bangkok

    4.4 /10 Average

    Reviewed: Friday, November 22, 2024

    Taking caution Because the car not clean. I paye assurance but they taking my 5000 bath.
    Read More >
  • B.Lange

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Not well clean and the car have many previous damages.Loudspeaker broke,no music could hear.
    Read More >
  • Sai Karthik Reddy M

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very professional service. Very well maintained car even after 120000 kms on it.
    Read More >
  • Dominique

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Good service for picking and collecting the car. However, it was not easy to find the place for leaving the car in Chiang Mai airport. Overall good experience.
    Read More >
  • C.Ng

    Bangkok

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    The car (2012) is a bit old and one of the seat belt buckle was broken
    Read More >
  • Anonymous

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent and efficient service.
    Read More >
  • T.Soo Hock

    Bangkok

    7 /10 Good

    Reviewed: Friday, November 22, 2024

    Nice services
    Read More >
  • Vivian

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Thai rent a car upgraded a Mitsubishi pajero for me, the car was clean, and new, the time spent on car pick up and drop off was about 10mins only, which was fast and smooth, staffs were nice and helpful, my experience with Thai Rent a Car was great.
    Read More >
  • Glenn AUS

    Bangkok

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Car was good - small but useful for heavy traffic. Recommend larger sedan or suv for out of town travelling. Reasonale pricing good quality vehicle.
    Read More >
  • K.RUDIANTO

    Bangkok

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    My booked Toyota Yaris got a free upgrade to Toyota Fortuner. Didn't expect this before. Seamless check in and pick up
    Read More >
  • F.Lai

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Was provided a brand new Fortuner
    Read More >
  • K.Kongsuebchart

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car was in a good condition. The pick up and return processes were just simple and easy.
    Read More >
  • Anonymous

    Bangkok

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    返却の方法が分かりにくい。
    Read More >
  • k.urayama

    Bangkok

    5.7 /10 Average

    Reviewed: Friday, November 22, 2024

    いまどきドアミラー、ドアロックが手動とはあり得ない
    Read More >
  • P.Pal

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Im super happy with overall process....
    Read More >
  • C.HAN

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Superb! Just beautiful experience it was!!
    Read More >
  • Anonymous

    Bangkok

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Our car’s break is not at very good condition. Regular checking needed. Suggest for Better tinting for hot weather and UV block
    Read More >
  • L.Cesarini

    Bangkok

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Thai Rent A Car is professional!
    Read More >
  • D.KIM

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The Thai Rent a Car 's staffs are always Kind and ~!!! Even our communication was not smooth. They try to find out my needs
    Read More >
  • はいタイ

    Bangkok

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    車両、手続き、スタッフの対応などは満足しています。一つ残念な点は、返却場所が分かりにくく空港を3周ほどしました。最終的には、同乗者に受付カウンターに行ってもらい、スタッフに来てもらって無事返却しました。その時のスタッフの対応は、すごく良かった。次回も利用すると思います。
    Read More >
  • C.Root

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent
    Read More >
  • AlanT

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Extremely happy with the full service
    Read More >
  • Anonymous

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Hope they can improve into the car pick up when returning, as I need to wait for more than 10 mins for them to come even I called early to informed on my arrival time at the pick up point
    Read More >
  • Anonymous

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very new car just 1000km mileage
    Read More >
  • Anonymous

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service ... was trying to give another car that i didnt book but rectify it on the spot
    Read More >
  • T.KERDTO

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Mr.Tripiya Meebang (Staff) very bad to service me. He eliminate me from the parking lot after I checking my car. So bad!!
    Read More >
  • Peter L

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    I am a regular customer and always get treated as one with great staff and great no-nonsense service.
    Read More >
  • M.ISHIYAMA

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    車はとても新しく車内・車外もとても綺麗でした。車を受け取った際と、返却の際も待たされることなくスムーズでした。また機会があったら、利用したいです。
    Read More >
  • Goooddddp

    Bangkok

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Good services
    Read More >
  • Jatin

    Bangkok

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    While I return the car, the fuel was a little less than full. They charged me 650 baht whereas it should be not more than 100 baht.
    Read More >
  • Prince Thakur

    Bangkok

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    Easy pickup and return except that finding drop location was a pain at DMK. Google takeing you to a different place. People on phone have problems understanding English
    Read More >
  • M.Tan

    Bangkok

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The customer service staff is friendly and polite, he explain the T&C very detail before hand over the car. It a new car was issue to me as inform by the staff. The car in good condition. Thanks for all Thai Rent A Car staff make my this holiday trip smooth and easy.
    Read More >
  • T.Soo Hock

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    N/A
    Read More >
  • H.Rehan

    Bangkok

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    Horrible experience returning the car - I almost missed my flight / the staff was not there / the telephone number did not work / i waited for more then 1 hour / In the end asked for help from another rental company kiosk to kindly take the key and just before i was departing the staff showed up with no explanation
    Read More >
  • K.Sotho

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service, Clean car, didn’t have any problems during use the car.
    Read More >
  • W.Mak

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Car was upgraded for free for me. Mitsubishi Xpander was a much larger SUV and it was brand new. I did not expect this and this was a pleasant surprise.
    Read More >
  • Roneld Yeo

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service, car clean, received different car during pickup but Thai Rent Car upgrade our rent car from Nissan Almeda to Mitsubishi Sport 4WD.
    Read More >
  • P.Hopkins

    Bangkok

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The Thai Rent a car experience was great drop off would be difficult if you do not have a local mobile phone as you drop the car at the departures area the staff were exceptionally courteous and very pleasant to deal with
    Read More >
  • Mikhail Gordeev

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Got a new Toyota Yaris car.The car proved to be a very good side. The representative of the company all promptly issued when issuing and also promptly passed the transfer of the car. I will definitely use the services of your company next year. Thanks.
    Read More >
  • Anonymous

    Bangkok

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    いつも使っているレンタカー会社であり、信頼できる。車両も新車を数多く準備しており良い。staffの対応もよい。
    Read More >
  • Travelogue666

    Bangkok

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    good service & vehicle as described
    Read More >
  • Goi- SG

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Received excellent service from the counter staff. The application for the rental is easy and smooth. I am lucky to get new car with good performance.
    Read More >
  • w.kee keong

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    staff are very helpful, collecting car take about 15min easy to access counter easy to locate, price reasonable... will book again thai rent.
    Read More >
  • K.TAN

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Good
    Read More >
  • Napat Puranamaneewiw

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service. Good car. The staff is friendly and help me on extend my rental period.
    Read More >
  • Napat Puranamaneewiw

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great service. I’m really happy for their call center support.
    Read More >
  • Lawrence Chong

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Helpful & friendly staff
    Read More >
  • JK

    Bangkok

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Car is in good condition.
    Read More >
  • Glenn AUS

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Counter staff helpful, quick process at pickup and drop off. Good value for money
    Read More >
  • Lin

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Booked a vios but we get a camry which is really out of our expectations. The space for camry is larger and comfortable. Really satisfy with the bookings. Just the drop off point is really confusing as cars in the airport is a lot and very hard for us to get a parking at the drop off gate
    Read More >
  • E.Chua

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Staff helpful and courteous
    Read More >
  • N.WEI KIAT

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Booked the Toyota Fortuner. Good condition! New car! Mileage about 10k only Highly recommended
    Read More >
  • Vinol Joy Dsouza

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Even though my car had been thru an accident, the staff handled it very well and it was a smooth process
    Read More >
  • Anonymous

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    We book hatchback car but we got car bigger . It's was really good
    Read More >
  • H.Pudjo

    Bangkok

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    Very good service, we will come back
    Read More >
  • Firdhaus

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Fast, smooth and seamless.
    Read More >
  • KW

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    We ordered a Pejaro but got an equivalent: Fortuner which met out needs. At one time we had five persons with 5 golf bags and 5 hand carries and there was no problem with space. One of our friends returned the car at departure hall and called Thai Rent A Car staff. It was convenient. We returned ours at Floor 1 Gate 6. It was complicated to get there as there were no helpful signages. Perhaps it might be more convenient to allow customers to return at the departure area.
    Read More >
  • Anonymous

    Bangkok

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Picking up the car was a smooth process. Staff was also very polite and service oriented. However, cleanliness of the car can be improved.
    Read More >
  • Anonymous

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Car condition was excellent and staff were also very professional and service oriented.
    Read More >
  • m.Tse

    Bangkok

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Staffs was very nice.
    Read More >
  • Firdhaus

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great vehicles always.
    Read More >
  • K.KIMURA

    Bangkok

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    貸与された車の引掻き傷が非常に多かった。あまりにもひどいので、コンパウンドを購入して傷を消した。
    Read More >
  • Cheah Fen

    Bangkok

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    The drop off point very hard to find it, we spend almost 20mins to get to the location. Staff told us will waiting for us but we still have to wait them and we very rush to check in flight, feel very tension.
    Read More >
  • K.Tantirujananont

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Smooth process. Great car.
    Read More >
  • Anonymous

    Bangkok

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    They are changing Xpander to Toyota Veloz. So it’s brand new at the moment.
    Read More >
  • K.Ylisoini

    Bangkok

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Pick-up and drop-off were quick and smooth with helpful staff. The condition of the car was not top notch, but good enough for our purpose.
    Read More >
  • Chua Sze Song

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The rental car process was smooth and efficiently carried out and there’s not much of hassle and trouble
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  • k.orino

    Bangkok

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    満足しています。返却場所への道順がとても緊張します。
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  • Anonymous

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available. However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.
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  • Anonymous

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Thank you very much for upgrade to Yaris Aktiv :)
    Read More >
  • cyrillau888

    Bangkok

    7 /10 Good

    Reviewed: Friday, November 22, 2024

    It would be better if there are more obvious signs, such as larger BANNER and flags. It will be easier to find the PICK UP position.
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  • Kok

    Bangkok

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great company. Staff were friendly and efficient.
    Read More >
  • Sylvia Kelvin

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Attentive
    Read More >
  • Everley Burke

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    There was one person on duty at night. I picked up the car after resting at the hotel, and there were three staff members during the day.
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  • Ives Cooper

    Bangkok

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    Though smoking is wrong, I still washed the car before returning it. They pointed out a little bit of ash and just reminded me to be careful about smoking. It seems like the rental company is looking to profit from this.
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  • Montague Clare

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    I booked a Mitsubishi, but the rental company gave me a brand new seven-seater Toyota Corolla. I was satisfied but I wanted an MPV. The company's staff refused to help me find another car.
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  • Rosalind Black

    Bangkok

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    I rented the car through the third-party intermediary Zuzuche, and the rental company doesn't handle issues directly…
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  • Yedda Lucy

    Bangkok

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    I was in a hurry and didn't fully refuel the car, so they charged me 1268 Baht. If you refuel it completely, it would cost at most around 100 RMB. Make sure to leave enough time to refuel the car.
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  • Bonnie Albert

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Originally booked for the next morning, but after arriving by evening flight and changing my plan to rent earlier, the rental company arranged a car for me at no extra charge! Also, there was no extra charge for returning the car to a different location. The whole process took about 10 minutes, very convenient.
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  • Lyndon Hosea

    Bangkok

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    1. The car was not clean when I received it. There was ash under the seat and a suspicious liquid in a mineral water bottle. 2. They found an excuse not to refund the deposit. No one smoked during the trip, but they showed a photo claiming someone did and refused to refund the deposit. 3. After forcibly withholding the deposit, there was no feedback at all. I only found out 3 months later when I inquired myself.
    Read More >
  • Muriel Aldington

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Friendly staff
    Read More >
  • Rory Walpole

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied, very friendly
    Read More >
  • Ivan Keppel

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Picking up the car at the airport was very convenient and easy to find. The service was satisfactory.
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  • Blanche Richard

    Bangkok

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The order didn't match the car condition
    Read More >
  • Calvin Joan

    Bangkok

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Terrible experience
    Read More >
  • Ferdinand Bart

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Good
    Read More >
  • Clyde Abe

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great car rental experience, convenient, fast, and thoughtful service. The car was in good condition!
    Read More >
  • Sabina Sinclair

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Pretty good.
    Read More >
  • Berg Onions

    Bangkok

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    The car was damaged, no one took responsibility, and I was charged.
    Read More >
  • Rex Hearst

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied. Nice, convenient, and clean.
    Read More >
  • Audrey Turner

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very efficient
    Read More >
  • Perry Lytton

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The service was excellent, and everything was done quickly.
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  • Marlon William

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The car is very new and the service is excellent.
    Read More >
  • Martha Orlando

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Quick and efficient service, no waiting in line.
    Read More >
  • Truda Jones

    Bangkok

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    Very good
    Read More >
  • Heloise Esther

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Bruce Hood

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Overall, it was good.
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  • Tiffany Emma

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Picking up the car was fast, and the staff was very friendly. However, we had trouble returning the car because we couldn't find the lower level return point and circled around four times. Finally, we had to ask for help at the counter, where they told us we had to park in the designated return spot. We've rented from this company many times in Thailand, but this time we couldn't find the way down. Google navigation didn't help either. Later, I noticed the rental agreement had clear English instructions to follow the road signs one by one.
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  • Xaviera Swift

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Extremely satisfied
    Read More >
  • Kay Pound

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The overall service was good.
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  • Marico Wagner

    Bangkok

    4 /10 Average

    Reviewed: Friday, November 22, 2024

    The overall service was poor. The staff responsible for picking up and returning the car were very irresponsible. We had to stand under the sun for twenty minutes when picking up the car and the same happened when returning it, which almost made us miss our flight. Fortunately, the airport queues weren't as long as they used to be. PS: We called several times but no one came. Additionally, the store recommends refueling at a Shell station, but they only have 95-octane fuel, not 91. It's better to refuel elsewhere.
    Read More >
  • Flora Bess

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The staff's service attitude was excellent, and the car rental experience was very pleasant.
    Read More >
  • Patricia Whitehead

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    No hidden tricks throughout the process
    Read More >
  • Wendy Wordsworth

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Satisfactory
    Read More >
  • Gail Benjamin

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent experience
    Read More >
  • Norman Rockefeller

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Overall service was alright. There was a delay of over an hour at pickup because the store couldn't find my order, but it was resolved eventually. The car's condition was OK.
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  • Ed Geordie

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Jessica MacArthur

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Thank you
    Read More >
  • Yehudi Back

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The staff's attitude was great, the car rental procedures were straightforward, and the vehicles were new, clean, and tidy inside and out. The car we rented had a spacious area for luggage in the back, making it very suitable for a family trip. Overall, the car rental experience was excellent!
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  • Jacqueline Huggins

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfactory
    Read More >
  • Julie Maltz

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent!
    Read More >
  • Tyrone Tobias

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    There were few staff members, but the process is very quick if there's no queue.
    Read More >
  • Mamie Jonah

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Simple and easy to use
    Read More >
  • Godfery Wheatley

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The service was good, very fast and convenient.
    Read More >
  • Gilbert Foster

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Frederica Anne

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Olivia Jeremiah

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied
    Read More >
  • James Whitman

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied
    Read More >
  • Elizabeth Longfellow

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied
    Read More >
  • Elliot Strachey

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The car rental company was good, they didn't try to upsell me. Since I was going to stay in Bangkok for a day and then drive nearly 2000 kilometers, I proactively inquired about and purchased their full insurance for 60 yuan per day, which is not expensive. I recommend getting this if you plan to drive in Bangkok. Many roads there are narrow two-way streets with lots of motorcycles, and since the road conditions are unfamiliar, it's easy to get into minor accidents.
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  • Derrick Mond

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very good and fast
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  • Jamie Wolf

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The pickup and return were very quick. They proactively informed me of the fuel type. The car was very clean and the inspection was thorough.
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  • Natalie Springhall

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service
    Read More >
  • Chloe Roland

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Wright Beaufort

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good
    Read More >
  • Borg Joyce

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Recommended
    Read More >
  • Louise Rosalind

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very good and convenient.
    Read More >
  • Parker O'Connor

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    It's okay
    Read More >
  • Werner Bloomer

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Not bad
    Read More >
  • Andrea Conrad

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great service attitude, easy pickup, convenient, detailed introduction.
    Read More >
  • Bert Holt

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Burton Brook

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Pretty good
    Read More >
  • Katherine Alick

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very quick and efficient.
    Read More >
  • Alvin Dolly

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Quick and simple. The car had several scratches, but since I purchased the insurance package, the staff pointed out all the scratch locations and assured me that the insurance would cover any damages. No smoking or durians in the car. Minor sand brought from the beach can be ignored.
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  • Les Strong

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The vehicle's condition was average. When idling for long periods, the air conditioning stopped working and needed a restart. It seems like there might be an issue with the thermostat.
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  • Albert Irving

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The staff had a good attitude.
    Read More >
  • Ives Barton

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied
    Read More >
  • Archer Broad

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The store's service attitude is quite good.
    Read More >
  • Emily Cowper

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Montague Dorothea

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Nicola Billy

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Denise McDonald

    Bangkok

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    It's okay.
    Read More >
  • Page Kitty

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The car rental company is local to Thailand, with great service and cost-efficiency.
    Read More >
  • Corey

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied, great customer service
    Read More >
  • Bonnie Albert

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Extremely satisfied
    Read More >
  • Yetta Twain

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Ada Clement

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Initially, I was worried about the language barrier. With a simple mobile translation, they handed over the car without much hassle. The staff didn't talk much, just told me to return the car to the same place with a full tank, and I was on my way. I took some photos of the car on my own. Returning the car was equally simple. They checked the fuel gauge and spare tire, confirmed there were no accidents, and we were done.
    Read More >
  • Ingemar Katrine

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The service was excellent. They gave me a Pajero Sport. I was pleasantly surprised.
    Read More >
  • Hazel Cook

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The staff at the store spoke good English, no communication barriers. Explained the rules very carefully. Took detailed photos during the car inspection.
    Read More >
  • Afra Nichol(s)

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Quite good
    Read More >
  • Greg Gunter

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent
    Read More >
  • Dominic Palmer

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very good, the car pickup was very quick.
    Read More >
  • Yale Valentine

    Bangkok

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent
    Read More >
  • Alvin

    Bangkok

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Not informed of the M Flow toll facility
    Read More >
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