Best pick up and drop off . Thanks

Before renting the car, I specifically contacted the car rental company but did not receive any notice that only credit cards with Visa or MasterChip are accepted. On the rental day, the company said that my credit card with a UnionPay logo could not be used. I asked if my spouse's card could be used, and they said no. When I asked what to do, they said we just need to pay an extra 80 euros to use the credit card with the UnionPay logo and Visa chip. We had two families renting two cars, so we paid an extra 160 euros. Additionally, because the return time was 6 am, outside their business hours, we paid a 24 euro service fee per car. PS: Another Chinese tourist family renting a car at the same time as us also had to pay the 24 euro service fee and a one-month deposit of 1460 euros.

Absolutely horrible!!!! Very, very, very, very bad service! They forced us to buy €62 insurance, otherwise they wouldn't give us the car! The same happened to two other Chinese customers as well. This company has no credibility! Absolutely terrible! Do not rent from them under any circumstances!!!! Let's see if QEEQ dares to delete my review! When I checked, it was all positive reviews but it's not true at all!

They require a Visa card for security deposit, but I just declared bankruptcy. Managed to use cash instead, paid 500 Euros as deposit, which was refunded after returning the car. Pretty reliable. The owner carefully inspected the car before lending it out, suggested taking photos for records. Very meticulous owner.

No problems at all. Car was excellent condition and worked perfectly. Only little bit comment about finding chania airport office, no signs where to walk.

The renting process went smoother than I expected! There wasn’t a long queue and the staff knew what to do. Once you have all the necessary documents, renting is a piece of cake.

The price drop insurance was nice. But once it's rebooked and the price drops again, it won’t rebook again. Wish it would continuously rebook for a better price until renting time.