We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were
multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.
I had to wait over 1 hour to get the vehicle and this is after all the process of signing the contract (which was another 30 minute). They made me wait outside in the middle of the street in the wind for over 1 hour and then gave us a very old van in terrible conditions
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D.Chan
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View more >Barbara Bird
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View more >M.Sale'
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View more >Car hire Companies AT Heraklion Airport, HER
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