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Search for Europcar Car Hire in Mexico City

Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
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Chevrolet Spark image
Europcar
Mexico City Airport(MEX)
Mexico City
Mexico
Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Jo Carey

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Europcar
Monterrey International Airport(MTY)
Monterrey
Mexico
Reviewed: Thu, Oct 9, 2025
About Europcar: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Omar Hazlitt

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Europcar
Hermosillo Airport(HMO)
Hermosillo
Mexico
Reviewed: Wed, May 21, 2025
About Europcar: 8.0 /10
It's acceptable.
About QEEQ: 8.0 /10

Marjorie Nelly

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Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Sat, Aug 3, 2024
About Europcar: 6.0 /10

Newman Herbert

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Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Wed, Jun 5, 2024
About Europcar: 10.0 /10
I chose an international chain with a counter right outside the airport. The staff guided us to a shuttle that took us directly to the nearby rental office. We queued up using a computer system. Although I booked a Toyota, they gave me a Dodge. They accepted domestic credit cards. It was a bit crowded so the wait was long, but everything went smoothly in the end.
About QEEQ: 10.0 /10

E.Bernier Meunier

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Compact | Volkswagen Gol Sedan Confortline or similar
Europcar
Puerto Vallarta Airport(PVR)
Puerto Vallarta
Mexico
Reviewed: Mon, Feb 18, 2019
“They did not accept my insurance papers amd wanted to have 2000$ more!!!! It was a total ripoff!!!”
About Europcar: 2.0 /10
They did not accept my insurance papers that i had no problem with last time i was in mexixo and wanted to have 2000$ more!!!! It was a total ripoff!!! Would never rent again from them!!!

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