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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9890736029
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9890736029
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Search for Europcar Car Hire in Mexico City

Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
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Chevrolet Spark image
Europcar
Mexico City Airport(MEX)
Mexico City
Mexico
Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Ward Wood

View more >
Europcar
Monterrey
Mexico
Reviewed: Sat, Apr 27, 2024
About Europcar: 8.0 /10
The initial car provided wasn't great, but when issues occurred during the trip, the after-sales service was excellent and the replacement car was good.
About QEEQ: 10.0 /10

Augustine Windsor

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Europcar
San Jose Del Cabo Airport(SJD)
San Jose Del Cabo
Mexico
Reviewed: Mon, Jun 17, 2024
About Europcar: 10.0 /10
The rental company picked us up at the airport exit, and their store is just a few hundred meters away from the airport.
About QEEQ: 10.0 /10

Geoffrey Fanny

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Europcar
Mexico City Airport(MEX)
Mexico City
Mexico
Reviewed: Fri, Jun 14, 2024
About Europcar: 10.0 /10
Extremely satisfied, Miss Vanessa from customer service was professional, enthusiastic, and quick. There was no extra upselling. She was the best customer service representative of our entire South American trip, much better than the car rental company at Cancun Airport. Thank you again.
About QEEQ: 8.0 /10

JavierO

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Compact | Toyota Corolla or similar
Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Tue, Jan 18, 2022
About Europcar: 9.0 /10
El auto era lo contratado, en el proceso de check in el tipo del mostrador insistía en cobrarme un impuesto adicional, a pesar que el voucher decía que los impuestos estaban incluidos, finalmente me los quito y no pague nada más. El auto venia con golpes leves en la parte exterior, la vía del costado derecho desprendida y me lo entregaron con 3/4 del tanque. Asi que tome fotos. Mi sorpresa es que al salir el sistema de ellos toma fotos y me las envió, por lo que me quedé tranquilo de no esperar sorpresas a la entrega. Al devolverlo, lo di con tanque lleno y el proceso fue muy rápido. Lo del tanque me pareció una mala práctica de parte de ellos. Es importante leer bien lo que alquilas. El mensaje es: "si te dejas se aprovechan".
About QEEQ: 10.0 /10
Muy fácil.
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A.Sorial

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Full Size Van | Chrysler Town And Country or similar
Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Fri, Apr 26, 2019
About Europcar: 2.0 /10
Very bad experience overall. The car rate was $20 a day. They wanted to charge me $110 a day for insurance. I have to get a car somewhere else. Terrible company.

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