We rented the car in Christchurch and returned it in Auckland. When we arrived in Auckland, there was no record of our rental. We ended up waiting nearly an hour to finalize everything. The company is small and seems to try to find issues with the car to claim insurance (others returning their cars felt the same). We managed to avoid extra charges after insisting on our point, even though we had purchased full insurance.
First time using a Chinese car rental company in New Zealand, felt very close to home. All the staff were very friendly, and both picking up and returning the car went smoothly. It was a very pleasant experience.
They upgraded us to a bigger car for no extra cost. The car had a number of dints etc however it drove well, was comfortable and for the price was excellent value for money.
About QEEQ:10.0/10
Easy to book. Would be good to have a currency change ability to pay in AUD as opposed to US. Value for money was amazing and very easy process from start to finish.
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Customer Service
Good value
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