Good job

Fox needs a better system for checking in and processing contracts. They don't seem to have an express check in for members like their competitors do. It's really frustrating to wait in line for so long and if it weren't for their good prices I would to another agency that's more efficient.

The airport drop off shuttle was late, other than that had a good experience overall

My car experience was good but the representative charge me for insurance when I decline it.

I love EasyRentCars

Car had high mileage and was poorly maintained. Check-engine light came on halfway through rental. Windshield wipers so old they streaked windshield instead of clearing it (new blades would be a simple fix). Car body scuffed and scratched in numerous places. Price was good, but car is overdue to be retired from fleet.

Waited over an hour to get the car. Car smelled very bad . Some kind of a drugs smell weed. Tried to call them many time to replace the car but they don't answer phone calls waited on the phone over 25min and no answers. Returned the car with more then half tank full and still charged me for full tank gas