Good job

My car experience was good but the representative charge me for insurance when I decline it.

I love EasyRentCars

Waited nearly an hour

I called customer service within 2 hours of getting rental and never got any resolution what so ever. A manager never contacted me back. I also went all the way back to LAX the next day,a 2 hour drive to fix the problem with no results.

I would like my issue resolved. I paid 2x over what I was told and what was listed online

Car had high mileage and was poorly maintained. Check-engine light came on halfway through rental. Windshield wipers so old they streaked windshield instead of clearing it (new blades would be a simple fix). Car body scuffed and scratched in numerous places. Price was good, but car is overdue to be retired from fleet.

Waited over an hour to get the car. Car smelled very bad . Some kind of a drugs smell weed. Tried to call them many time to replace the car but they don't answer phone calls waited on the phone over 25min and no answers. Returned the car with more then half tank full and still charged me for full tank gas