Paid for a Lyft to Fox and unfortunately pulled out the wrong credit card after that they wouldn't let me change cards or rent from them again until the next day. Poor policy for travelers especially when it's a mistake.
I don't know how much more unhappy I can be with this company. I tried to extend my rental on the internet, and by calling no one would ever answer the phone, and it seems they closed out my rental contract early even though I didn't bring back the car. Not to mention there were several errors on the paperwork such as the spelling of my name, the city and state I am from on the license and my email address being wrong.
About QEEQ:10.0/10
Everything on your platform is always wonderful. I have always had a great experience with you guys
Fox needs a better system for checking in and processing contracts. They don't seem to have an express check in for members like their competitors do. It's really frustrating to wait in line for so long and if it weren't for their good prices I would to another agency that's more efficient.
About QEEQ:10.0/10
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