the car itself is great, we got a subaru crosstrek. However they didn't vacuum the car before handing to us, there was animal hair inside from the previous hirer. They also should have informed us of the exit after picking up the car, as we spent some time going around and going to the wrong exit. The drop off process was smooth and quick, no need to go inside the counter again.
“car good. booking bad. Lost 45 min booking at 10pm at night. Not happy.”
About Hertz:9.0/10
They could not find my booking using your codes. Apparently you used your own and not theirs in your docco to me.
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Customer Service
Everything was good except price
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