Phone contact was easy and pleasurable to deal with. Overall Good.

EXCELLENT

EXCELLET

The car was dangerous, brakes where metal on metal and made horrible noises every time I braked. The suspension was also an issue very bouncy and there something not right. Obviously safety checks are not taken seriously by this company as when I questioned this the staff replied with we only check the engine. The staff also made awkward jokes when we collected the car that was unnecessary and uncomfortable about same sex couples.

the getz was as basic as you can getz, barely enough power but good enough for what we needed it for

Had my bond held due to 'missing eTag' that wasn't actually missing just needed to look further (or have it mounted properly). There was a lack of communication in regards to this issue. Initially i was told it was lost but not provided with any evidence evn though they claimed that there was a photo showing the eTag prior to me collecting. After it was located i wasn't informed that the issue had been resolved althoygh i did get notification that the bond had been returned. The communication could have been better, it's not pleasant being accused of taking an eTag and having the bond held so comminucation is important.

Like: Value for money and friendly staff
Dislike: Little too far from airport