Bad customer counter service.

The car was fine. However, I had to pay additional fees for the renatl which was never explained to me.

The pick up was slow from the start. 2 connections by shuttle just to get to the facility. Check in line wasn’t very large but it took a considerable amount of time to check in each person. Car was not cleaned prior to us using it. Upon drop off had we not taken a Lyft from the location. We would have missed our flight home. Shuttle took 45 minutes before we decided we need to take alternate transportation back to airport. Not sure how long it actually took it too arrive. And that’s not even including the line we would have had to wait in to confirm our payment to cash as requested when we put down our CC as a hold.

The Fox salesman did try to sell us a lot of stuff that we did not need. He tried to sell us the upgrade for an additional $375.00. Then when there was only one full size car on the lot, they gave us a "roomier" SUV.

Easyrent cars gave us a killer price and i will use them again if at all possible. Good Work!

minor car issues (door lock problem, jittery wipers, dirty seats), insufficient lighting on the lot to examine car conditions at late evening pick-up, slow-ish service at pick-up, excellent service at drop-off, good shuttle service, great value for money, satisfied with the rental, will rent from Fox again

Easy booking, price protector saved us a lot of money

Waited over one hour and a half to get car.

It was great will use again.