Great experience and will use them again

This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.

Upon exiting the airport, I saw a row of rental counters, just as QEEQ had informed us in advance, so it was easy to find National. The procedure was very quick.

The service attitude is very good, quite friendly. However, we couldn't choose the car we had already ordered and had to reorder. It would be better to clarify this beforehand to avoid unnecessary issues.

The staff is kind and helpful with efficient pick-up and drop-off time.

Price drop protractor did save my money.

The car was dreadfully underpowered. Automatic that could barely manage some of the hills in Phuket. This is the second time I`ve had this experience and it makes me wonder if it is intentional! There were only two of us but had we had a car full we would have been pushing it up some hills! It was a new car too!