Totally irresponsible , unreliable and wasted my time waiting to pick up my car. More than 30mins

Thailand

Reviewed: Thu, Jun 27, 2019

About National: 8.7 /10

I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car

About QEEQ: 10.0 /10

Good service. Will return

Economy | Nissan March or similar

1 days rental

Relevant Reviews on National PHUKET INTERNATIONAL AIRPORT

Thailand

1 days rental

Economy | Nissan March or similar

Reviewed: Mon, Dec 16, 2019

About National: 9.3 /10

The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.

About QEEQ: 10.0 /10

Malaysia Guy

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Fri, Aug 9, 2019

“Good spacious car.”

About National: 8.7 /10

Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.

About QEEQ: 10.0 /10

Wei Yuan

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Fri, Jul 19, 2019

“Hassle-free experience. Friendly staff. Nice car. Great app.”

About National: 10.0 /10

The car was great! Staff was very friendly and patient too as I try to speak with her in English. Thanks for the hospitality and thanks for the car!

About QEEQ: 10.0 /10

Great app overall. First time renting a car for a trip in my life and it went so smoothly. Price drop alert sadly did not really do much for my case since I booked it two days before renting. However, great feature too! Makes me feel at ease while booking. Keep up the good work!

Michael

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Tue, Jun 11, 2019

“Easy booking with reasonable price.”

About National: 8.3 /10

The car that I rented is good in the interior but the exterior is bad with scratches everywhere and the front bumper clip is broken which caused the bumper to slightly detached. Your staff told me that the bumper which is slightly detached is caused by me. Very unprofessional as he should check first on the pick up car acknowledgment before accusing me for causing it.

About QEEQ: 10.0 /10

Keep it up. Good and easy to book