The car was in great condition, very new, with only about 16,000 kilometers on it. I also proactively informed them about a crack on the front windshield.
This rental company forced us to buy insurance. We told them we already purchased insurance on the rental platform, but their response was: either buy insurance or cancel the contract and sign a new one at a different price. In the end, we had to negotiate with the rental platform to refund the insurance and buy their expensive insurance.
It wasnt easy to find the car rental area. Once there it wasn't obvious that you could self check in so wasted time in a queue. But the service at the desk was friendly, helpful and efficient.
Great car - offered an automatic but they happily changed to a manual on request. No guidance on how the car works so you need to take time to check it all out before setting off.
No instruction about drop off other than on the paperwork and difficult to find on satnav
Drop off points clearly signed at airport and process 5mins max
About QEEQ:10.0/10
The online booking process was simple to use, prices were clear and plenty of options
It's too much to get 800 Euro on a reservation with cost less than 100 Euro.
About QEEQ:8.0/10
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Very satisfied with service provided.
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