excellent

I got a pleasant surprise by getting a free upgrade to a Jeep Wrangler. Only thing was the customer staff member at the pick up time was in a bad mood that day.

We waited for almost 40mins at the viscount station before the shuttle showed up. Other company had done 2 loops already. Waited almost 30 mins at the counter before the vehicle was ready for pick up. The Durango was nice but the V8 motor is a pig on gas. I spent more than $200 in 8 days on gas alone. The exterior was not clean at all and you could see brush marks all over. Having V6 option would be great. Routes has the potential to be great rental place if they pay attention to detail.

when we arrived at Routes Car rental they upgraded us for no charge and the vehicle was extremely comfortable and made our trip very enjoyable.

booking through easy rent cars was just that EASY

Routes is where I had one of the best rental car experience. Never any issues. The staffs are always willing to provide good customer service. I recommended this place to many of my friends and they all had good experience.

Like: fast and effecientg
Dislike: limit kilomemters