Make sure that you tell people that in Las Vegas there are TWO car rental places off site and which one it is. I ended up renting a car for another company.
El personal que me atendió fue algo racista. Preguntas innecesarias y comentarios fuera de lugar. El precio es bajo pero no lo vale el pasar por humillaciones.
This was my second rental from this location and other than the deposit being $1000 for an SUV, I have never seen a deposit higher than $500 and last time that is what they took, the experience was pretty painless.
About QEEQ:10.0/10
Never a bad experience. Customer service seems to always be there when needed.
Check in and wait was better than expected and than is normal at other rental car places. No cars were available and a 10 minute delay ensued an a compact car was washed and made ready.
“Horrible. Got tricked into paying twice for my rental.”
About FOX RENT A CAR:4.0/10
I have never been straight up swindled by a company in my life. This is exactly what happened with FOX RENT A CAR. My heart hurts every time I re-live what happened to me. You should never do business with a company like fox rental. I told them that I did not need any type of insurance from them since my credit card and personal insurance covered everything. The guy behind the counter, smiled and said okay. He then proceeded to charge me for the personal insurance and told me, don’t worry, it’s just a deposit and it’ll be returned back to you. It’s my fault, I trusted him and signed on because I didn’t think the swindling would be against the law. I felt like I was in third world country or something. Anyways. I will never do business with FOX CAR RENTALS AGAINS.
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Customer Service
Horrible mess
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