Car was not the Jeep I requested, but a Kia Sportage, 70,000 miles? Car had dents, scratches, seats had many stains, plus right rear tire needed air everyday.. Worst car I ever rented. Shuttle from Denver Airport to Fox was a horror show,, not a direct route.
They do not have a free shuttle to and from the airport, they charge $1.50 plus Tax each way. you use the shuttle
About QEEQ:10.0/10
Free shuttle advertised on the website should be removed, they charge a fee of $1.50 plus tax each way if I want to use the shuttle to and from the airport
“So much time it took for car pick up .. car pick up location also too outside airport .”
About FOX RENT A CAR:7.7/10
Car was showing require maintenance again and again .
Counter staff sold insurance to us by telling it is compulsory .
Even hard selling of buying fuel from them was done .
depressing agent as I walk in. Grumpy agent despite my efforts to be cheerful. The agent talk in short sentences in heavy accent in whisper. He appeared to be annoyed the whole time. I feel like we had disturbed him for coming in. Never offer a smile from beginning to end. Horrible service!
Return car agent move super slow again not cheerful or friendly although his demeanor was slightly better than the check out agent. I get a sense that Fox rent a car agents are lazy, hate their job and does not like customers.
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