Easy pleasant road trip.

QEEQ is a great company with excellent service. I've chosen them for my international trips over the past few years.

The pick-up and drop-off procedures were very convenient, and the car was in excellent condition. It was a new car with only 3000 kilometers, and being a diesel car, it was powerful and fuel-efficient. We only spent less than 200 euros on diesel for 2200 kilometers. The seven-seater was spacious for five people, and the luggage space was ample, making it perfect for long trips.

This rental location is clearly more popular than a few other brands, so there was a long wait to pick up the car. The staff were very friendly and explained every step and precaution clearly.

The attitude, waiting time, and vehicle condition were good, but the coolant was not sufficient. By the fourth day, the car's radiator alarm went off. The customer service's English was poor, and they hung up after failing to understand me. Very disappointing! The reserved Mercedes A was unavailable, and the only replacement was a Skoda. I wanted to upgrade to a C or E class, but none were available. I'm starting to think AVIS uses Mercedes as a gimmick to attract customers but doesn't have any in stock. They just claim they're rented out!

Picked up the car at Cologne train station, few people, completed the procedure within minutes. Returned the car in downtown Munich, fast process. Returned the car a few hours later than scheduled but called the return point in advance, and they charged an extra day.