Easy pleasant road trip.

Excellent service. Since I had less than 2 years of driving experience, they downgraded my car to a Mercedes wagon and even compensated me for the price difference. The staff at the store were very polite, and the insurance costs were very transparent. I was very satisfied with this trip to Germany, especially Munich. We toured around Germany and loved every city. The German people were very friendly, and the highways had no speed limits. Mostly, you turn right at red lights, overtake from the left, and if you're driving slowly, please stay in the right lane. I drove at 150-160 km/h in the leftmost lane comfortably. Remember to use your turn signals when overtaking and returning to your lane. Overall, you need to strictly follow the rules. This trip had zero accidents and zero violations.

The store is easy to find and the staff are friendly. The car was clean and satisfactory, but the provided vehicle did not match the reservation and there was no explanation for it.

Good customer service

Rented a Mercedes A class, got a free upgrade to a Renault Initiale, with only a bit over 1000 kilometers on it. Excellent service, no aggressive sales tactics.