Long wait at the counter to get the car. Car needed new wiper blade.
D.
United States
Reviewed: Mon, Apr 22, 2019
About FOX RENT A CAR:9.0/10
Long wait to get the car at the rental counter. System or employee taking too long. Employee not friendly. Car needed new wiper blades as it was hard to see in the rain in Seattle. And it rains almost daily there. Kinda of a safety hazard.
I did notice it until I was driving to my destination but the check engine light was on and remained on the whole time I had the vehicle. In addition the vehicle seemed to be out of gear even though it was an automatic that something could be wrong with the shifting or acceleration. I caused several minor scares throughout the time I had it.
This was the best price for our needs. When we looked for the rental place, we finally found a bus outside that drove us to the rental area. This took at least 20 minutes even though the driver probably never used his brakes.
When we checked out, the lady bombarded us with "Extras". Did we want toll protection, gas plan, etc. We did pay extra for the gas because we knew we would buy gas but had no idea what it would cost & we could bring it back empty. Gas was not that high so we should have skipped this & bought gas. The toll price was high but we set our Garmin to avoid toll roads so this was a savings.
We do not rent often so overall this was a fair price, just be ready to make lots of decisions after you land, before you eat or mostly anything else.
Also, you are supposed to inspect the vehicle & sign a form stating what defects it has. They had just washed this one so it was still wet. We had to inspect it in a garage with minimal light so the wet vehicle hid many things if we had not been looking closely. We took pictures of everything we found & marked their paper.
We were not charged anything extra so all worked out well.
About QEEQ:8.0/10
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Long wait at the counter to get the car. Car needed new wiper blade.
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