Really happy with our deal - it was literally 25% of the rate I'd found elsewhere

The staff was unprofessional. They added highway fees, child seat fees, and a second driver fee during pickup. However, the receipt did not include the child seat. Later, when we went to the store, they said we had canceled the highway fee. The experience was very poor. The car's front right side was damaged, and we were not informed. Luckily, we discovered it ourselves, documented it, and it was not blamed on us in the end.

Fraud!

They randomly charged us over 80 dollars. I don't have the energy to pursue it... I won't choose Hertz again.

Extremely bad. The car I booked was suddenly unavailable without any explanation. They acted very arrogant, as if they didn't care. Avis next door was much better; they had the Suburban we needed available on-site. Never trusting Hertz again, it's terrible.

Hertz were fine. Managed to get the car a day early for just an extra $44 so that was handy!

They were brilliant. QEEQ send you everything you need and there were no issues at all. 10/10.