the car is very luxury for ccar.. ( golf diesel DS AUTO with seat heated)

New car, good service, convenient, no hassle with the return process.

1. Booked an automatic Golf on Zuzuche, total price was around 5600. At pick-up, they said only BMWs were available with automatic transmission, costing over 10000. 2. Rented car for a month but it had no spare tire and they didn't inform us. Resulted in a blowout en route to Rome costing much more. Towing fee was 150 euros, plus 480 euros for two new tires, which is unacceptable. 3. The actual rental company was small, and after the blowout incident, we called but no one answered and there was no roadside assistance. 4. The rented car had many small dents. During return, the inspector falsely claimed that pre-existing dents were caused by us. At pick-up, they acknowledged these were pre-existing but did not recognize it during return inspection. This left a bad impression.

Very good

Terrible staff at the counter, when we decline additional insurance and upgrade to more expensive car the guy (Shiv) got really unpleasant and rude. Car you pick up is in the dark garage, really hard to find it, people working there don’t speak English (garage). We loaded car with our luggage and proceeded to entrance since it was in Germany at Tegel airport, car settings were set to German language, we got outside garage to get someone to help up with the settings, when we noticed that car was absolutely discussing, dirty seats, dusty dashboard, floors not vacuumed for long time. (see attached pictures). We reported this back to counter and the guy (Shiv) asked us to remove all our luggage then they will clean this car, telling to us that he does not have other car for us in really rude way, and he does not know how long this will take. After traveling 18 hours with kids we decided to leave this place and clean the car when we get to our destination. Really not pleasant experience. Will never rent form Global again at the Tegel airport.

Pick up was nice and smooth. It took 3 minutes to scan all docs and sign the papers. Staff was professional and clear with explanations. Child seat was without isofix and did not look rigid but nevertheless vehicle had all necessary safety system functional. Van was spacious and equipped with parktronic which helped us to enjoy suburban drive. Drop off was perfect and complete deposit amount was returned on the card within 48hrs after rental

Easy search and booking! Nice offers and true reviews.