Counter staff SO helpful and allowed us a few extra hours rental for free when our flight was deferred to a later departure time.
About QEEQ:7.0/10
Totally confusing regarding the credits and offers and accessing same in time to use on my booking.
I had trouble accessing information and emails for a while.
“BEWARE - Daily charge while vehicle is off road for repairs.”
About BARGAIN:7.0/10
The counter staff were very pushy on insurance upsell. He tried to convince me that my travel insurance and CC insurance would not cover my excess. He then went on to tell me that if I was in an accident I would have to pay the daily rate while the car was off the road and my insurance would not cover it. I didn't believe so I called the call centre, and they confirmed this to be true. I won't be using them again for this reason. The other issue was that I could not inspect the car properly due to rain and there was no where under cover to park.
The entire process was smooth and trouble free.
No issues at all, pick up was fast and friendly, with basically everything done online prior.
The MG was clean and comfortable, just taking a little to get used to the indicators on the left and wipers on the right.
There was plenty of space for both luggage and 2 passengers, including myself at 185cm and 115kg
About QEEQ:10.0/10
QEEQ worked well.
The platform was quite easy and straightforward to use, with booking placed 5 months ago, and even got a surprise saving when price drop protector kicked in a further $100 saving.
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