The car model I reserved was unavailable, and I was told I would get a free upgrade, but it turned out to be a Jeep Wrangler! That's a downgrade! After further discussions, I got a Ford SUV, still unsatisfied. They obviously try to take advantage of Chinese customers, even though I had already bought all the insurance, they kept pushing additional coverage. Not good.
The service was great, no upselling, the car was in good condition, and it was very close to the airport, about a 5-minute walk pushing a luggage cart from the airport.
being hybrid car, there was very poor space for luggages
About QEEQ:10.0/10
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Customer Service
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