Not worth the savings if you don’t get an effective service. Convenience is not important to me.

Portugal

Reviewed: Thu, Apr 25, 2019

About SURPRICE RENT A CAR: 7.0 /10

The process to pick up the car took so long. People couldn’t find my reservation and did not reach quickly the easyrentcars. Staff not focused on providing a fast service to customers arriving sometime from a long flight and eager to enjoy vacation and not wiling to spend 1h30 for a car delivery. I will not use this service again, as the value for money to me is not worth in terms of convenience.

About QEEQ: 7.0 /10

Compact | Ford Focus Estate or similar

4-day rental

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Jamie Wolf

Portugal

1 days rental

Medium SUV | Ford Edge or similar

Reviewed: Wed, Sep 4, 2019

About SURPRICE RENT A CAR: 2.0 /10

C.Franca

Portugal

19-day rental

Economy | Peugeot 208 or similar

Reviewed: Tue, Mar 26, 2024

“3 agreeable weeks in Lisbon”

About SURPRICE RENT A CAR: 9.0 /10

All good Thanks

About QEEQ: 10.0 /10

Great!

Portugal

7-day rental

Compact | Renault Megane or similar

Reviewed: Wed, Mar 25, 2020

“Not nice at all”

About SURPRICE RENT A CAR: 6.7 /10

The stuff did everything they could to sell me the full insurance. The only way to not getting full insurance was blocking 2.600€ of my card!!!!!

About QEEQ: 10.0 /10

Portugal

4-day rental

Economy | Toyota Yaris or similar

Reviewed: Fri, Oct 4, 2019

“Sem condições logísticas e humanas para atender os clientes”

About SURPRICE RENT A CAR: 6.3 /10

Sem capacidade de recursos humanos para atender os clientes na recolha e entrega das viaturas. Estive mais de 60' em pé na fila a aguardar a minha vez para ser atendido. Impossível!!!! Sem condições e não recomendo!!!!

About QEEQ: 10.0 /10

Muito boa relação custo/ viatura / dias de aluguer. Fácil e muito recomendável!!!!

Gerard

Portugal

7-day rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Jul 29, 2019

“Never again”

About SURPRICE RENT A CAR: 6.0 /10

Waited over 2 hours to rent the car. They charged my card over $1500 for insurance when I told them my credit card covers any additional accident protection. When I rented the car, I explained I would be returning the car on thurs July 25, not sat July 27. They said I would still have to pay till July 27th even though I returned it 2 days earlier. I want those two days refunded back to me, not a good way to do business

About QEEQ: 8.0 /10

The online process was fine, didn’t realize the nightmare I would face using surprice in Lisbon !

Not worth the savings if you don’t get an effective service. Convenience is not important to me.

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