Queeq was great.
Wouldn’t recommend target rent Italy to anyone.
Italy
Reviewed: Tue, Jun 28, 2022
About Target Rent Italy:5.0/10
No people carrier available on the day of arrival. Rude staff who didn’t think this was their fault and tried to give us 2 small cars - they didn’t appreciate this would be double the fuel and double the insurance costs. They initially refused to drop off a larger car at our premises but eventually agreed to this. Poor service. The large car dropped off was unclean inside and they tried to charge us a cleaning fee on dropping this off - we refused with photographic evidence of the lack of cleanliness of the car on receiving g it.
About QEEQ:10.0/10
Reply by Qeeq: Thank you for your comment. We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve their service. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!
Overall, the service was great with a good attitude. They provided service in English. The car was very clean at pickup, and the return inspection was very simple. Highly recommend, they don't scrutinize too much.
“Easy Rent Italy (TARGET ITALY) Rip off merchanct`s”
About Target Rent Italy:3.7/10
Target Italy were very poor, Contacted them on arrival as per the APP. said had no booking with them After 2 hours of messing finally arrived at there office, Told that there had been mix up on names and blamed it on booking through a different web site. First piece of paper I was issued with told me all repair costs and fee for administration if any damage occurred whilst in my care. Taken to vehicle which was in a dirty condition inside and out. I was showed damage on the car which was highlighted using an I Pad. at least 10 area's. Asked for a vehicle condition report, told they didn't have any but would e-mail the damage, Only received 4 pictures 3 off which were wheel trims.
On returning the vehicle I was asked if I had been informed what any repair cost`s would be, A inspection of the vehicle then took place this lasted over 7 minutes a lot longer than when I collected it
A small scratch was noted (no longer than 10cms) which wasn't on the original collection I was informed. I stated I had not done it and must have been there
on collection. This I was told was impossible that I had signed for the vehicle although with damage but not in that area. We returned to the office and I was left with no option but to pay 180 Euro for the scratch. Due to catching a plane and not being able to speak with a manager I reluctantly payed .
I have rented cars for many years in different country's, this is the worst experience I have had and will not be using them again.
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Queeq was great. Wouldn’t recommend target rent Italy to anyone.
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