Fast and Easy

Very short wait at counter, which was great after a long flight. There was no hard sell of add-on insurances or fuel policies. On arriving at the rental garage we couldn't find the keyless ignition fob of our selected car, so Hertz speedily rectified this by finding us another car of a slightly better spec for no extra cost. Return of the car at the end of the rental was painless as well. The return agent was very friendly and made sure we knew about where to return the visitors toll pass on the way back to the airport.

No cue at counter so got the car quickly. Car was fine, some scuffs but nothing that bothered us.

I ordered the large SUV and was charged an additional $753 for what they termed "extra large" because I needed the Suburban model which I always thought is same size and class as the Yukon model Not happy at all to be honest as all the years I have been going to florida there has never been this additional charge

I’m still waiting for my deposit back, how long do I have to wait?

Drop off was rapid, just leave keys in the car and go.

Great price.