Very short wait at counter, which was great after a long flight. There was no hard sell of add-on insurances or fuel policies. On arriving at the rental garage we couldn't find the keyless ignition fob of our selected car, so Hertz speedily rectified this by finding us another car of a slightly better spec for no extra cost. Return of the car at the end of the rental was painless as well. The return agent was very friendly and made sure we knew about where to return the visitors toll pass on the way back to the airport.
Absolutely fantastic service. Very quick at the desk and then when the booked 7 seater arrived missing the rear seats Hertz quickly sorted another truck for us. Very impressed!!
About QEEQ:10.0/10
Qeeq always very easy to use and helpful if I have a question or require support.
Yeah the first car offered was a old vehicle and looked like it had been through a battle field, I went and asked to swap the vehicle and they offered a different vehicle which was a brand new car, looks like they was trying it on and giving out crap cars
Excellent service and I felt as if we’d had an upgrade.
About QEEQ:10.0/10
Easy to use and Because of flight cancellations I’d had to cancel and rebook the car it was all fuss free and easy.
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