Our flight landed very early which meant we were at the counter at 9:45am for a 10:30 booking. The staff were unable to access the booking until 10:30 which meant a 45 minute wait.
Not great when you have been traveling since 4am! Other than that it was a very smooth experience and we will definitely use Dollar again.
About QEEQ:10.0/10
Ok, the app is good but I inadvertently signed up for the Diamond package and couldn’t find a way of cancelling!
“OK if you can put up with the long time needed to pick up the car.”
About Dollar:8.7/10
Insufficient number of staff, dealing with the number of customers. Only one person at the counter. Long queue. Frustrating.
Drop off was however a dream, Fabrice was wonderful.
About QEEQ:10.0/10
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