ThaiRentACar does not recognized the fact that we have included full insurance in our booking and insist to collect an amount as deposit to cover damage claims if any. This can be inconvenient.
They didn't inform us of any precautions when picking up the car. They just handed us a paper to sign, and that was it. When returning the car, they claimed there was a scratch on the body and deducted the entire 5000 THB deposit. It instantly ruined the good mood from our few days of travel. It would be nice if someone at the rental company spoke some Chinese.
Body scratches and misaligned bumper are not fixed at all from previous incidents.
About QEEQ:8.0/10
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