Amount due at pick up was not even close
Amount was to be close to 180.00 Clerk did not want to see invoice number,instead he ended up charging me for another persons rental of 3 days instead of my 7.My rental went from 180.00 to near 400.Not the best experience i have have with car rental,nickle and dimed me to death.Most likely not rent wit company again.
The car was not clean thoroughly, I found M&M wrappers and other trash under the driver seat.
When we returned the car, the company was going to charge $50 cleaning fee. We have sands in the carpets, not a lot because we did try to clean it by taking the carpet off and shaking it.
About QEEQ:10.0/10
We didn't have any price drop, so can't comment on that and I didn't check other website too.
“2 shuttles required to get to the rental agency & back to airport.”
About ACE:7.3/10
The car was challenging due to the lack of trunk space for luggage. Also, it was not made clear that we would have to take 2 different shuttles to get to ACE & then back to the airport. Would have been much better if the ACE shuttle took us directly to the airport on the return trip.
About QEEQ:8.0/10
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Customer Service
Not what was expected
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