QEEQ was a good experience, but I will not rent with YESAWAY again
E.Ramsay
New Zealand
Reviewed: Tue, Oct 18, 2022
About YESAWAY:6.0/10
Though it was a cheaper option, I don't think I would rent a car through YESAWAY again. The car we got was very old, the nav and controls were in Japanese and we were told they couldn't adjust it, the electrical wasn't good, and the car's battery died after we parked. We did not leave the lights on, the doors were closed, and everything was locked but the battery died. I wouldn't trust renting through them again especially in a country like New Zealand where you could travel for many miles without hitting a town. The customer service was nice, but I wouldn't be comfortable renting a car through them again.
About QEEQ:10.0/10
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to inspect their vehicles more carefully and improve their service. Thank you for your feedback. We look forward to serving you better next time.
Although it's a bit far from the airport, there is a shuttle bus, so overall it's very convenient. The car pickup and return processes are also very fast.
There were issues while refueling the car. The pump kept shutting off, and fuel splashed all over me. Because of this, it was impossible to tell when the tank was full. I'm glad I only rented the car for two days. Overall, it was a very disappointing rental experience. Just sharing my honest feedback (negative review).
The car was as advertised and very clean. On pickup the staff member was solo and took a bit of time to process the customers waiting but I wasn’t in a hurry (had I been trying to make an appointment this may have been an issue). The staff were polite and professional. The car return was very quick comparatively. Do take note of where you exit the rental yard as mapping systems don’t recognise the exact driveway and getting back took a bit of trial and error to retrace my steps. Overall pretty good.
About QEEQ:10.0/10
Easy platform to use and make payment. Rates were good.
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QEEQ was a good experience, but I will not rent with YESAWAY again
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