I've always been quite satisfied with AVIS. Although I never get the exact car model I reserved due to availability, they always provide an even better vehicle, which is commendable.
Returning the car was very convenient, the process was simple. Due to the delay in finding the return location, the rental company was very considerate and took us directly to the airport. I will choose this rental company again next time.
Although I rented from AVIS, AVIS and BUDGET at the airport are the same company, and the contract was eventually with BUDGET. We took flight CA837 and it wasn't crowded upon arrival, so the process was quick. Rented a Ford Escape, the vehicle was very new with only 5000 miles and was a high-end model with a rearview camera, which was very helpful. Service attitude was average, there were some sales pitches but no pressure. Communication went smoothly.
Al ir a recoger el coche tuve que esperar casi dos horas de espera.
Tenía reservado GPS y no tenían disponible.
El coche facilitado era de gama superior a la reserva, muy satisfecha.
About QEEQ:10.0/10
Excelente
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Customer Service
Excellent!
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